Garmin satnav update scam.

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pre65
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#1 Garmin satnav update scam.

Post by pre65 »

I obtained a Garmin sat nav and wanted to update the maps.

I used the Garmin web site (or so I thought) to register the device, and as a result some chap (sounded Asian) rang me and asked me to open an Email he had sent.

It was to get remote access to my computer, so I told him to f**k off and put the phone down. :shock:
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#2 Re: Garmin satnav update scam.

Post by jack »

What was the URL you went to?
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pre65
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#3 Re: Garmin satnav update scam.

Post by pre65 »

jack wrote: Thu Apr 29, 2021 7:03 pm What was the URL you went to?
No idea, it was called "Zoho assist" , but I never made the connection.
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#4 Re: Garmin satnav update scam.

Post by jack »

pre65 wrote: Thu Apr 29, 2021 10:05 pm
jack wrote: Thu Apr 29, 2021 7:03 pm What was the URL you went to?
No idea, it was called "Zoho assist" , but I never made the connection.
That's a remote desktop tool for technical support folk.

However it's also used by fraudsters.

You did the right thing.
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Nick
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#5 Re: Garmin satnav update scam.

Post by Nick »

What was the garmen site you thought you went to?
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#6 Re: Garmin satnav update scam.

Post by pre65 »

Nick wrote: Thu Apr 29, 2021 10:55 pm What was the garmin site you thought you went to?
To be honest I don't remember. :oops:

From looking at various "Garmin map update" site entries it seems Garmin are aware that fake sites are about.

I now find that the map updates I need are chargeable, so I'm not spending £45 to update a £20 sat nav. The maps on it will do just fine. :wink:
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#7 Re: Garmin satnav update scam.

Post by Nick »

To be honest I don't remember.
Fair enough. But FYI, you don't need to remember, just look in your browser history.
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#8 Re: Garmin satnav update scam.

Post by pre65 »

I understand that Nick, but on the computer I was using I cleaned up all of my data and did anti-virus scans, so any browsing data was eliminated.
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#9 Re: Garmin satnav update scam.

Post by Nick »

Wise move
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