Food complaints ?

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pre65
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Food complaints ?

Post by pre65 » Thu Oct 11, 2018 4:43 pm

I had a Cornish pasty for lunch today, and the filling contained a piece of plastic film, which I did not notice till I started chewing on it. :evil:

Where best to complain ?

The supplier (Aldi) or local council ?
Life is what happens to you while you're busy making other plans. John Lennon

G-Popz THE easy listening connoisseur. (Philip)

acorn
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Re: Food complaints ?

Post by acorn » Thu Oct 11, 2018 5:54 pm

Pre

Write a letter to Aldi or best still phone them, they should be quite concerned about your case.

Acorn

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jack
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Re: Food complaints ?

Post by jack » Thu Oct 11, 2018 6:56 pm

Need evidence. Lots of it. The wrapper (for batch number), the receipt (proof of purchase).

Time & date. Preferably a sample of said pasty (freeze it)

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pre65
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Re: Food complaints ?

Post by pre65 » Sat Oct 13, 2018 11:54 am

The initial response from Aldi is to replace the item, or give me a refund, all of £1.49.

I'm a bit underwhelmed.
Life is what happens to you while you're busy making other plans. John Lennon

G-Popz THE easy listening connoisseur. (Philip)

simon
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Re: Food complaints ?

Post by simon » Sat Oct 13, 2018 12:08 pm

I suspect, in the scheme of things in mass food production, a bit of plastic is the least of our worries. :-(

A propos nothing in particular, 20 odd years ago I had a piece of insulated wire, twin and earth type stuff, in a bakewell. I sent a letter to the bakery, as much so they knew they might have a production problem. I didn't have much evidence and they sent me a £5 voucher. In the scheme of life being too short I didn't bother pushing it any further.

About 10 years later the molar I'd chomped down on the wire with cracked and I needed crown. The £5 voucher didn't seem quite so good then...

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