Tout le Haut Parleur - Avoid

Somewhere to tell us of supplies who go the extra mile, or run away with your dosh.
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IslandPink
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Tout le Haut Parleur - Avoid

Post by IslandPink » Wed Dec 13, 2017 10:04 pm

Still owing me around £550 despite emails and a phone call.
Website claims they've refunded me on one pair of FX120's but no action to back this up has appeared on latest MasterCard bill.
http://en.toutlehautparleur.com/
Second order of 2x FX120 which I also asked to be refunded has not been actioned even on the 'account' page on the website.
Will be launching a dispute via MasterCard in next couple of days.
White flags of winter chimneys waving truce against the moon ( Mitchell )

simon
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Re: Tout le Haut Parleur - Avoid

Post by simon » Thu Dec 14, 2017 10:55 pm

Bummer, hope you get it sorted Mark.

Completely unrelated, the only company I've ever had a problem with in cyberland was also French - Selectronic. I wanted to buy a few R core trafos - emailed them in my best schoolboy French, got a reply in excellent English, did the deal, then didn't hear anything for a few weeks. I emailed them a few times and didn't get any response, even when I threatened to raise a dispute with PayPal. Still heard nothing from them. Eventually they refunded the money when PayPal were about to cut them off. Quite strange really.

Fingers crossed for you.

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IslandPink
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Re: Tout le Haut Parleur - Avoid

Post by IslandPink » Fri Jan 12, 2018 11:58 am

Finally got the money back this morning after starting a MasterCard dispute - when I informed them of this, they became very communicative and started asking for bank details. I still think I'm short of about £20 somewhere, probably cancelled postage charges, but I've done as much as I can be bothered to do !
White flags of winter chimneys waving truce against the moon ( Mitchell )

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